[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — Cash back towards mobile handset purchase | |||||
Went to the store for checking the cashback committed against purchase higher than Rs. 8000/-. While submitting the complaint to Abhijeet Kumar, he was arrogant and rude and went to a level of shouting and remarking that he is not my employee to listen. When asked to pen down the complaint he straight away refused to take the complaint imparting much of a insult to me as a customer. Moreover, exposing Big Bazaar's attitude towards it's customer. I had to return without giving any feedback, and much of a agony. I, being a customer who atleast spends more than Rs. 10000/- a month in Big Bazaar, am really disturbed on this fact and seek a stern action against Abhijeet Kumar, who leave caring, doesn't even treat customer as Human. Please let me know if any further details are required from my side to initiate action against such a arrogant employee who doesn't even bother to put Big Bazaar's reputation at stake. Await a line of confirmation in this matter. With regards, Vikas Sharma +91-[protected] Was this information helpful? | |||||
Jun 28, 2017 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support May 28, 2017 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Sharma, Sorry for the experience you had at our store. Please share your contact details at [protected]@futuregroup.in so that I can take it up with the team. Regards, Priya Future Group | |||||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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