Big Bazaar / Futurebazaar / Future Retail / Hometown — cash counter no. 2 missbehavior

To,
The bigbazar esplanade branch
Kolkata-700013

Dear sir & all concerns,

Today i am very much hurt for your cash counter number 2. Wrong behavior & approach

My tax invoice number is - [protected]

Today when i visited your bigbazar esplanade branch, kol-13. For shopping after shopping i visited your cash counter number 2. Timing betwin 3.45 pm to 4.00 pm

One lady is handling that cash counter number 2

She informed me some offers, i refused to take them, but she trying to convincing me continuesly, i asked her that just please complete my billing process and release me.
I informed her i'm very much late for my work because of long time standing in billing line

But she again try to give me other bigbazar offers

Then i little angry on her and asked her why she disturbing me.

Then she say sorry & ask my phone number.
I give her my phone number, she informed me my number is wrong
Again i give her my number again she said my number is wrong, after that 3 more time i give her my number every time she said my number is wrong.

I asked her little louder is she harassing me? For not listing her offers previously.

She just started unnecessary arguments with me, i lose my patience and report all situation to your complain dpt. They are very cooperative with me,

They check my bill and informed me that my mentioned cash counter no.2 is operating by mr. Dubyendu bose, not by any lady

Then they ask me that lady name, i informed them lady refused to give me her name.

Then your complain dpt executive send one security with me for identifing that lady.

I show security that lady he informed me ok they will take suitable action for that lady.

Suddenly 2 to 3 other cash counter staffs starting accusing me that i abused that lady, they are charging me and saying to me why i abused a lady and so many other street talk's

After that i just leave silently your bigbazar premises reather increasing issue...

But i promise you all concerns (Bigbazar tm.) if you not take suitable action against that lady for her negative approach & behavior.

Me my family members & my all contacts will never visit again your any bigbazar branches.

Rgds,

Sukant bhawal
Was this information helpful?
No (0)
Yes (0)
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3869
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information