Big Bazaar / Futurebazaar / Future Retail / Hometown — casserole set fp app cashback scheme!!!

Address:

Gurgaon, Haryana, 122001

Hi,

I have bought three casserole set from big bazaar on three different bills on alternative dates within the scheme period and i was assured that Rs. 300 (as per scheme cond.) will credit in my future pay app. But i have received the the benefit for two pieces only on 3rd of the June 2019.

I spoken with your future pay app toll free number and they told me that this scheme is applicable up to 2 piece only. Now my first query is that i have not bought all three pieces in one bill and and second is if this is on my mobile number([protected]) than store team should informed me the same. However there was the condition of two piece in a bill mentioned, but not mentioned anything about the mobile number. I have send many mails at [protected]@futurepay.co.in, [protected]@futurepay.co.in, [protected]@futuregroup.in but no one responding despite repeated reminder. Request you to kindly look into the matter and provide the solution on priority. Please don't send any system generated response or email.

Regards,
Chandan Singh.
[protected]