Big Bazaar / Futurebazaar / Future Retail / Hometown — charging for carry bag despite various rulings of consumer forum regarding this | |||
I am Ankush Kataria, resident of Kataria Niwas, Ward No 3, Mudki district Ferozepur I ussually go to Easy day, Faridkot for shopping the basic amenities for my house. Today and yesterday i came to shop here and at the time of billing they themselves charged me for carry bag and didn’t even asked me for that. Seeing which i told them about the rulling of Consumer Forum, chandigarh regarding this issue only wherein forum had cleared that this is a unfair trade practice as if a consumer is coming to buy from any store and have bought something from that store it is obvious that he will have to carry it in some bag and it is for the seller to provide that as he is the one who is selling thing to the buyer and its his duty to provide carry bag to the borrower, but they ignored me by saying the rulling of consumer forum, chandigarh or other district does not apply to us and you will have to pay this amount failing which you can take your article out with your bare hands, i felt very bad I had shoped for about Rs. 752 from them today and yesterday i shoped for approx Rs 1200 from them, i ussually shop from them yet they are even charging me for carry bag which is for them to provide as it is obvious to the seller that i cant take the thing out with my bare hands i will need something to carry and they are taking the undue advantage of this fact and are charging a huge amount of Rs. 7 or Rs 6 per carry bag from every customer despite the clear cut rulling of various consumer forums which a contempt of Court for which they need to be prosecuted. I had no other alter remedy just to approch this Consumer Portal for the redressal of my grieviance, so Kindly appropriate legal action be taken against them as per law, as they are leving this huge amount just for carry bag from hundreds of consumers daily which is a total unfair trade practice on their part. The address of the seller is Easy day, faridkot, Punjab which a unit of Future Group retailers. Was this information helpful? | |||
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
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