Big Bazaar / Futurebazaar / Future Retail / Hometown — Cheated by expiring membership without notification.

Address:

Gulbarga, Karnataka,India.

I had a profit club membership with over Rs.1200 balance. I couldn't use the caed for a few months due to covid lockdown, and when i went to use it they said my card expired, and i lost all money.
There is no expiry date printed on the profit club card, neither they sent me any notification sms or email.
They keep sending useless offer notifications, but didn't send any notification saying my card is due for expiry.
I feel They deliberately did so that people lose money to them.
I want my money back.
My profit club is registered with mobile no.[protected].
Profit club Card no.[protected]