[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — complaint against customer service | |||
Called [protected] and made a Complaint to Mr.Lucky from Ahmedabad...asked for complaint number... not given... Was informed that complaint number would be sent by sms on my number... not received.staff lies. The customer returned a product on 10/05/19 at home town Vadodara central, validity of credit note was mentioned for 180 days...which is counted upto 10/11/19. When customer went to use the credit note...the staff immediately informed, without a blink, that it must be expired as there are 30/31 days in a month...so you have to count 31st also. A common man would not note that. And the staff was so sure about it...it felt that such cases must have happened earlier also. The customer felt like being CHEATED. Why is the date of expiry not mentioned on the credit note... when everything is completely computerized???? Looks like done purposely. Staff did not inform while giving the credit note. Customer care staff was useless. Was this information helpful? | |||
Dec 9, 2019 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Nov 08, 2019 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Shreya, I am concerned to note this. Please share your Contact Number at [protected]@futuregroup.in so that I can take this up with the concerned team. Regards, Priya Future Group | |||
 4 Comments | |||
Comments
Sir, there was an offer on Big Bazaar that if we pay through Paytm then we will get a discount of 10% and the discounted money will be added on Paytm within 72 hours, but it's been 5 days that the discounted money is not refunded in my Paytm wallet ... I hope that you look forward to clear this problem
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I was purchase a DJ & C jeans pant waist size 28 inches from Big bazaar durgapur west bengal. But after few month the waist of my pant increase to 36 inches. Therefor i want to replace my pant.
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We have lost my bill but bill not found my number
purchase date 23.11.2018
purchase date 23.11.2018
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083