[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Complaint for not keeping all the items after billing of items

Address:Chandigarh, Punjab, 160047
Website:future pay big bazar

From Big Bazar, Elante Mall, Chandigarh I have shops items of worth 3040/-. At the time of billing the items must be picked and kept in bag by helper, bit instead of that I myself kept each and every item for billing and after billing the person who billed my items keeping that in my bag haphazardly and out of that 2 colddrink bottles which I have already billed was not kept in bag. That's a big blunder.we are shopping in bb for our ease not for the sake that they will take money for all items and kept half of them. So I request that please cask back in my future wallet 140/- cost of 2 1.5 litre cold drink.
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Jun 25, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
May 25, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Customer,

We regret the experience you had at our store. Request you to write at [protected]@futuregroup.in with your contact number and bill copy so that I can raise this issue with the concerned team.

Regards,
Priya
Future Group
Complaint comments 

Comments

I had purchased a chocolate chip cake on Tuesday 23/05/2017, from big bazar, Phoenix mall velacherry chennai, the expiry date was 26th may but found the cake was full of fungus.I understood that this has happened to many other customers.need strict actions to be taken. Mostly these food are consumed by kids. Plz do needful.
Dear Rajani,

Regret the inconvenience caused. Kindly share your contact number and the store details at [email protected] so that I can take it up with the team.

Regards,
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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