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[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — complaint on quilt product

Purchased a quilt few days ago the product is having the stitch failure one end and the quality of the product is not good at of that cost resolve the complaint as early as possible and revert the explanation and don't sell that type off non durability products in your store. But store people saying not exchange. We want exchange that product. So please solve the problem immediately.
complaint on quilt product
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Complaint marked as Resolved Jun 11, 2019

Complaint Status


[May 05, 2019] Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Updated by N.ishwarya May 05, 2019 purchased a quilt few days ago the product is having the stitch failure one end and the quality of the product is not good at of that cost resolve the complaint as early as possible and revert the explanation and dont sell that type off non durability products in your store.
Verified Support
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response May 06, 2019 Dear Ms. Ishwarya,

Please be assured that I have raised your issue to the concerned team and they will surely look into this. Kindly write at [protected]@futuregroup.in along with your reference id: 23892 for future communication.

Regards,
Priya
Future Group
Verified Support
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response May 06, 2019 Dear Ms. Ishwarya,

Could you please share the store details at [protected]@futuregroup.in so that our team can assist you better.

Regards,
Priya
Future Group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    Customer Care Service
    Customer satisfaction rating
    63%
    Complaints
    2652
    Pending
    0
    Resolved
    1578
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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