Big Bazaar / Futurebazaar / Future Retail / Hometown — complaint regarding a renowned brand buffalo's leather jacket

Address:

676, Jesico colony, Yamuna Nagar, Haryana, 135003

Hello sir,
I am aman malhotra, your regular customer having many profit club cards with me & my family. I have purchased a renowned brand buffalo leather jacket from your jagadhri yamunanagar bigbazaar outlet in february 2019 on 30% off. But i am really dissatisfied with the product because i have used this product only 2-3 times in last winter but in this winter when i am trying to use it again in start of winter season then this product becomes useless to me. It's leather going to scrap off. It looks like a rough & 10-15 years old product. It is useless for me. I have already complaint & returned the product in your jagadhri outlet in november but they are not solving my issue regarding the same. I want perfect solution regarding this issue as soon as possible. It's really a bad experience for me to take branded product from your outlet. So please being a responsible seller you have to solve my problem as soon as possible. So that i will not loose my faith in future on your renowned outlet bigbazaar. Product picture are attached with the mail. See & exchange my product as soon as possible.
Thanks
Amandeep malhotra
Computer programmer
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