Big Bazaar / FutureBazaar / Future Retail / HomeTown

Big Bazaar / Futurebazaar / Future Retail / Hometown — Complaint regarding service of home town furniture

priya0307m

from Patna, Bihar

Address:

Ranchi, Jharkhand, 834001

I had purchased a dining table and a shoe rack worth rs32000 from hometown ranchi on 30th may 2016. I was assured that furniture will be delivered with 12 days from date of purchase. The products were delivered on 14th june 2016.
Again i was told that the furniture fittings will be done in next 48 hours. I was contacted by some person but since yesterday i have not heard from him. I called up on hometown customer care, big bazaar customer care and on the store also.. But i did not get any proper response. Please take necessary action

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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Priya,

Greetings from Future Group. My name is Priya.

It usually takes 48 working hours for the installation to be completed post delivery of products. We regret the delay. Kindly help us with your order and contact details at [protected]@futuregroup.in. We will check with the team and get back to you.

Regards,
Priya
Future Group Care