Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — Credit note expired

namrata nalwar

from Patan, Maharashtra

Address:

Pune, Maharashtra, 411044

Hi Team,

I have credit note of Rs. 999 of big Bazaar, chinchwad branch, Pune, which has time limit of 30 days. Due to some medical immergencies in family we could not go to redeem it.

We approached 8 days post expiry date, however they are refusing to give food items against credit note.

Please look into this. Attaching credit note for your quick reference.

Thanks,
Namrata
Mob:[protected]

+1 photos

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May 7, 2017

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Namrata,

Our team tried to connect with you on the number provided but it is ringing. Please share your alternate contact details at [protected]@futuregroup.in.

Regards,
Priya
Future Group

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Comments

pcparag

from Pune, Maharashtra

Hello,
I bought some clothes from Big Bazaar Nashik. Some clothes were small so returned to store for exchange but the big size was not available and they gave me a credit note. I returned to a store in Pune for shopping and found that the credit note is expired 6 days ago which I was not informed of at the time of purchase and I was in hurry to ready the credit note carefully.
If the credit was a voucher provided by big Bazaar I would've accepted but how can you put a expiration date on my money.

Please look into the matter

Thanks,
Parag Chaudhari
Mobile No. [protected]