Big Bazaar / Futurebazaar / Future Retail / Hometown — customer support and discount

Address:

251, 5th cross, 3rd main, Chennammakere achukattu, Banashankari 3rd stage, 560085

Hi

I am a customer of big bazaar from almost 20 yeras. Here I am sharing my worst and sad experience.

Recently I visited big bazaar Banashankari katriguppe branch. I made a purchase worth Rs.8000. I also have big bazaar profit card. Among the products on of the product, ladies skirt worth Rs.1500 had 30% discount. But it was not mentioned in the bill. I checked it and asked customer care but they behaved rudely and did not give the discount. I waited almost 20 minutes holding 2 kids one of them is a small baby who was very hungry and crying and finally got very disappointed and returned the skir
I visited again for exchange of a kids shirt. There again the same customer support person purposefully made me to wait and he kept on attending others who came after me.