Big Bazaar / Futurebazaar / Future Retail / Hometown — damaged recliner sofa delivered

Address:560064

This is called cheating and abusing your customers. Not sure this is how you deliver to all your customers.

I bought a 3 seater recliner and 2 single seater recliners and one tv cabinet on august 12th with an expected deivery date of 16th of august (Buyer's order no:- [protected]). 4 items were supposed to be delivered, the same was delivered on the promised date but 2 items damaged (The 3 seater and 1 single seater recliner. Same day they took them back, today they delivered them again. But again damaged products, don't you guys have something called quality check before delivering a product to customers. I am very frustrated with this behaviour of your teams.

After investing such big amount no customer would like to expect this.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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The cashier had input wrong phone number for which I am suffering and yet after repeated follow up, there's no help. I have been a loyal customer for long yet I am compelled to say that the helpline customer support is pathetic. Please resolve asap.
Dear Customer,

More detailed information will enable us to assist you on this issue. Kindly share your concerns, store and contact details at [email protected].

Regards,
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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