[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — dining table | |||||
On 24th of sept 2017i have purchased dinning table (6seater) which was delivered on 3oct 2017 at the time of delivery the delivery boy misbehaved very badly which i immediately informed to store and the colour of dinning table was not that which i have selected so i request the store person (Sandeep pathak) to replace it with which i have selected, which they have done after chasing them for 20 days and that too with a damage piece (Pictures of damage table already send to him) so again i told sandeep to replace it now its almost been more than 20 days there has been no response from him every time i called him and he is busy in something and hang up my call also he never call back to give me the update of delivery i have also registered the compaint on your customer call center but there has been no response from their also its really frustrating and upsetting that you treat your customer in such manner if this is what you call as customer service then i am sorry to say its pathetic. Now i want my money (Cash) back with interest of 2months immediately. Was this information helpful? | |||||
Dec 20, 2017 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Nov 19, 2017 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Rizwan, Sorry for the experience you had. Please write to us at [protected]@futuregroup.in with your mobile number and store details so that I can escalate this with the concerned team. Regards Priya Future Group | |||||
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
We are sorry for the inconvenience caused.
Please share your contact number and a snapshot of the SMS that you have received so that I can take it up with the concerned team.
Regards,
Priya
Future Group