[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — excess charges by mr wasim location darya ganj -110002 | |||
Hi Future Retail Yesterday I did the shopping from your outlet, Location Darya Ganj -110002; And Mr. Wasim was on the cash counter and he was billing and I found that there is a mismatch in invoice and MRP mentioned on the product. Product name Himalaya bady soap MRP on product 60 and Mr Wasim (Easyday agent)made bill Rs 65. He made excess amount bill This is not the first time it happened with me many times I found such type of cheating. Mostly customer not check product price and invoice amount. After that I called on customer care and I explained everything to Mr Veer and timing is 8:51 pm on dated 09-July and. I told to Mr Wasim as he was saying that is the server issue I want this thing in writing but agent deny, for more Clarity you can listen voice recording. You are requested to look into the matter. @Future Retail please takes strict action Mr Wasim and keeps me in loop. Complaint No ED[protected] Invoice No :[protected] Feel free to contact me [protected] Was this information helpful? | |||
Sep 8, 2018 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Parvesh, We are sorry for the inconvenience caused to you. I have escalated this issue to the concerned team and they will connect with you soon to assist you. Kindly write to us at [protected]@futuregroup.in with your reference Id: 17655 for further assistance. Regards, Priya Future Group | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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