Big Bazaar / Futurebazaar / Future Retail / Hometown — Faulty part multiple times, timelines crossed 2 months passed - still waiting | |||||
An extremely frustrated customer. Who says customer is god! Give me a break 1) queen size bed plus side table ordered received after twenty days that again after repeated calls. 2) installer informed about faulty part. Reordered - delivered after seven days. 3) faulty part delivered again - reordered 4) no update on part so called customer care - assured to callback in 24 hours - no call received. 5) called again and assured to call back in half an hour - no call 6) called again and xyz is looking into it and no confirmation yet. In all above episodes i called customer care all the time and made nearly 50 calls till date instead of hometown calling me. (Customer service what they call) 2 months passed and counting... Table not assembled yet - i am sure it will one day :) Was this information helpful? | |||||
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||||
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Please help us with your order and contact details at [protected]@futuregroup.in. We will take this up.
Regards,
Priya