| Address: | Palakkad, Kerala, 678014 | | Website: | Big bazar |
My self lathish regular customer of big Bazar and holding profit club card. We have purchased a football from your palakkad store .it was mentioned that we have a discount of RS 200 and rate mentioned was RS 500 in the football . We purchased it and later when we checked from our home came to know that it was damaged as stich was coming out.On the next day my wife and 6 year old son went to store for exchange and we noticed that all the football kept on offer was damaged one and they convinced to give a better one what they have and not a perfect one as they don't have and all the pieces displayed are damaged one which they selling as discount and hence we took the better one and left.
My son just played for 5 minutes and the stich was torn and the wrapping done in polythene cover had not gone completely.i was wondering what is the quality of the product if the stich is torn before the wrapping is gone.
I had a call to customer service also before going to store and the reply was we are selling this football in offer as there will be some damages or quality problem s and came to know that all the offers displayed are either of low quality or damaged or expiry nearing . This is the reply from customer care .
I could visit the store again as I am out of station.
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