Big Bazaar / Futurebazaar / Future Retail / Hometown — fraud in name of easyday membership

Address:

New Delhi, Delhi, 110018

Easyday membership fees is rs.999 for 1 year.
Accounting to membership, consumer will benefit from cashback received on purchases made from their stores.

But you will never receive any cashback.

I made a complaint via email, but no response.
I also called the customer care number, but still no response.

I visited the store from where i purchased the membership, they say we cannot do anything, if you don't receive cashbacks.

It's not a matter of rs.999, it's a matter of fraud with customers.