Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — furniture delivery

Varshaan Sharma

from Bengaluru, Karnataka

Address:

560021

Hi, i had ordered a sofa from hometown on 9th of august 2018. They had promised possible delivery on 15 th then said on 19th will be done. Again i got a message saying it will be delivered on 22nd. Now today that is on 22nd am getting 1 more message stating 23rd will be the delivery date.

I have almost lost 5-10k just holding my travel and all my appointments gone for a toss. Sofa costed 36k and now 10k loss so eventually paid 46k.

Moreover, they never contact us. I explicitly called them almost a dozen times.

Very bad service and just take the money and fool around.

My order number is - [protected]

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Sep 23, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr.Sharma,

Extremely sorry for the experience you had to confront and the inconvenience caused to you.

In order to raise this to our team, I would require your contact number.

Request you to share the same at [protected]@futuregroup.in at the earliest so that our team can connect with you.

Regards,
Priya
Future Group