[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — future pay central wallet money not refund after daily follow up from last 18th march

Address:Allahabad, Allahabad, Uttar Pradesh, 212107

I have complained to future pay for refund of my money rs. 5000.00 from future pay central wallet on 18/03/2019.
Customer care assure me to refund of my money within 3working day. But money not refunded to my account.
After that i am calling daily to customer care executive of future pay for my money and they assure me to refund is in process and will process till next day. I am daily calling customer care executive from 18th march to till today and every day they told that refund is in process and money will transfer within 24 hours, but till now money not refund to my account.
I have e-mailed also to customer care 4 ti5 times but only auto reply answer came for your complain is in process but they not resolve my issue.
Till now more that 2 weeks passed but money not refund by future pay central wallet.
So request you to please do the needful so that my money rs. 5000.00 will refund by future pay central wallet.
Future pay complaint no.- fp[protected]

More than 3 weeks completed and i have follow up daily. They mailed me also that they resolve my issue. But till now money not received in my account.
I have follow up daily with costner care executives but daily they said they already resolve the issue and money will refund by 24hours daily... Till now money not refund.

Please do the needful
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Apr 15, 2019
Complaint marked as Resolved 
My money refund by Future pay
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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