Big Bazaar / Futurebazaar / Future Retail / Hometown — Future pay money unable to use and need refund

We have opted a Big Bazaar Profit Club card in which almost 18, 000 Rs amount is left but without customer letting this know, big bazaar is closed now.
Me and my wife both have opted for it and we have 18k balance.

We are unable to contact customer care. Even mail domain has expired. Email is not getting delivered. It's completely fraud. Pls help us to get my money back.

Thank You,
[protected]@gmail.com
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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