[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — future pay wallet cashback | |||
On 2nd june, 2019 i have shopped from big bazaar. As per the offer, i was eligible to receive cash back in future pay wallet, but i dint receive. I have contacted future pay customer care and got the complaint raised: fp[protected]. I got mail that the complaint will be resolved in 5 days, but now even after 12days and lot of follow-up with the customer care, the complaint is still not resolved. Additionally, upon each call/mail customer care gives false profile to resolve it withing 48 hours but actually no resolution provided till date. Was this information helpful? | |||
Jul 29, 2019 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Jun 28, 2019 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Sanghavi, Please share your Future Pay Wallet registered contact number and bill copy at [protected]@futuregroup.in so that I can forward the details to the concerned team. Regards, Priya Future Group | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
49%
Complaints
3869
Pending
0
Resolved
1795
+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Post your Comment