[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — i was billed thrice for 5 litre saffola gold but i had purchased only two quantity.

Address:Kanpur, Uttar Pradesh, 208001

I had gone to big bazar today (13th aug 2017) and have faced a problem that's why i am writing in. I have just reached home and unpacked the goods that i have purchased from big bazar. During the billing, there was problem in the system and the cashiers had to redo their billing. I just walked away without really checking the bill as the outlet was getting crowded. After reaching home, i checked the bill and saw that billing of other products are fine but i was billed thrice for 5 litre saffola gold but i had purchased only two quantity - the cost of 5 litre saffola gold was 699 each and i ended up paying 2097/- due to no fault of mine. I am sure since big bazaar has a computerised system and they must be having daily stock reading, they will have this extra amount on their system. I just need your help to get my amount refunded.
Bill num : 69565 for total amount of rs. 2992.70/- (Batchno.000040)
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Sep 14, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Adil,

We are sorry for the inconvenience caused.

Please share your contact number and the exact store details at [protected]@futuregroup.in.

Our team will surely look into it.

Regards,
Priya
Future Group
Complaint comments 

Comments

Dear sir,
This is with regard to assurence and unattendence to assured statements made to me by big bazaar.
Firstly i was given a voucher offering me Rs-2000 discount but now they are denying to the offer saying i didnt demanded the product in prior.

Kindly help me in this regard
Thanking you
Akshay molpha
Dear Mr. Akshay,

Sorry for the experience. Please share your contact number and store details at [email protected] so that I can take this up with our team.

Regards,
Priya
Future Group
akshay molpha's reply, Sep 30, 2017
Contact no9891102240
akshay molpha's reply, Sep 30, 2017
Contact -9891102240
Store details-big bazaar udupi, court road udupi576101
Code6642931393
Contact detail08204299278

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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