[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — i was billed thrice for 5 litre saffola gold but i had purchased only two quantity. | |||
I had gone to big bazar today (13th aug 2017) and have faced a problem that's why i am writing in. I have just reached home and unpacked the goods that i have purchased from big bazar. During the billing, there was problem in the system and the cashiers had to redo their billing. I just walked away without really checking the bill as the outlet was getting crowded. After reaching home, i checked the bill and saw that billing of other products are fine but i was billed thrice for 5 litre saffola gold but i had purchased only two quantity - the cost of 5 litre saffola gold was 699 each and i ended up paying 2097/- due to no fault of mine. I am sure since big bazaar has a computerised system and they must be having daily stock reading, they will have this extra amount on their system. I just need your help to get my amount refunded. Bill num : 69565 for total amount of rs. 2992.70/- (Batchno.000040) Was this information helpful? | |||
Sep 14, 2017 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Aug 14, 2017 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Adil, We are sorry for the inconvenience caused. Please share your contact number and the exact store details at [protected]@futuregroup.in. Our team will surely look into it. Regards, Priya Future Group | |||
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is with regard to assurence and unattendence to assured statements made to me by big bazaar.
Firstly i was given a voucher offering me Rs-2000 discount but now they are denying to the offer saying i didnt demanded the product in prior.
Kindly help me in this regard
Thanking you
Akshay molpha
Sorry for the experience. Please share your contact number and store details at [email protected] so that I can take this up with our team.
Regards,
Priya
Future Group
Store details-big bazaar udupi, court road udupi576101
Code6642931393
Contact detail08204299278