Big Bazaar / Futurebazaar / Future Retail / Hometown — Its one month big bazaar is not refunding my money

Address:Big bazaar rave moti kanpur up

I ordered grocery item from bigbazaar from 1 sep 2021 and on 2nd sep 2021 it got cancelled and there written i will get my refund on 4th sep 2021 but its not refunded yet i call them about 12 times still no reply on my refund.
My Big Bazaar order id : BBO[protected]
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They are a bunch of scammers and frauds... They need to be sued.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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