[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — kitchen - post sale service is worst

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305
Website:m.hometown.in/modular-kitchens

Date of purchase of kitchen 29th jan 2016
Date of completion of kitchen 19th feb 2016
Home town indirapuram, gaziyadab, uttar pradesh
Supervisor name : vikram [protected]
Designer name : irfan [protected]

It's just one and half year passed and the quality of kitchen too bad, now the wall unit are damaging itself.

There is no regular visit also as agreed during the purchase of kitchen

I have made a complain to fix the damaged wall unit. More than a month now still no hope when they will fix it. They are just postponing the date to fix it.

Complain no ht[protected]
Last ref no: ht [protected]
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Aug 19, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Singh,

Regret the inconvenience caused. Kindly share your contact number and the store details at [protected]@futuregroup.in so that I can take it up with the team.

Regards,
Priya
Future Group
Verified Support
Jul 18, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Birendra,

We are extremely sorry for the inconvenience.I have escalated your concern with the respective team.

Rest assured they will get back to you soon.

Kindly write to us at [protected]@futuregroup.in with reference no as 9959 for future communication on the same.

Regards,
Priya
Future Group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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