Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — lack of employees

Vareen22

from Hyderabad, Telangana

Address:

Kolkata, West Bengal, 700029

At big bazaar lake mall kolkata, u have 16 billing counters out of which only 4-5 are active. This is a prime location and for us to wait for more than an hour to get our bills done is just not acceptable. U either need to increase your number of employees or atleast train the ones already working to be more efficient. As it is ur employees are found gossiping and entertaining themselves than helping the customers.. Plz improve the quality i[censored]r employees

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Dec 6, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Oct 29, 2018

Updated by Vareen22 At big bazaar lake mall kolkata, u have 16 billing counters out of which only 4-5 are active. This is a prime location and for us to wait for more than an hour to get our bills done is just not acceptable. U either need to increase your number of employees or atleast train the ones already working to be more efficient. As it is ur employees are found gossiping and entertaining themselves than helping the customers.. plz improve the quality o[censored]r employees

Verified Support

Oct 29, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Vareen,

In order to raise your issue with the team, I would require your contact number.

Kindly provide the same at [protected]@futuregroup.in.

Regards,
Priya
Future Group