Big Bazaar / Futurebazaar / Future Retail / Hometown — misbehaviour by big bazar staffs

Address:

Gorakhpur, Uttar Pradesh

Today our family gone for monthly shopping and when reached to billing counter and when our turn came then one of your staff Mr Sandeep tiwari said go to other counter this counter is closed although he was still present at counter we moved to other counter and when we tried to lodge complaint against him then the other staff available at complaint desk talk arrogantly and when he called Mr Sandeep tiwari he too misbehaved and said we are lier when we asked your complaint desk representative is that the way you should talk to your customers then he also misbehaved and said it's our fault and when we objected against it then he said it's not come in our company policy
I wish to know is this the way you provide services in service sector . Is that soon then we don't wish to come to your big bazar of Gorakhpur again all your staff is ill-mannered and they don't even know how to talk to lady. Such a lower standard never expected from Big Bazar.

Prerna Srivastava