Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — non delivery of goods against order bbmb[protected]

Kamal Kumar Ray

from Jamshedpur, Jharkhand

Sep 5, 2018

Address: 831005

Website: www.bigbazaar.com

Dear Sir,

I placed an online order on 12th August18 Ref BBMB[protected] which was expected to deliver within 10 days.

I logged a complaint BB[protected] for non delivery of goods which was closed without resolving the problem of delivery.

I was assured that goods will be delivered by 25-26th Aug.

I filed another complaint ref BB[protected] which is still open and goods have not been delivered till date.

Pls resolve the issue urgently.

We don't expect such careless customer care from your esteemed organisation.

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Oct 8, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Kamal,

We are sorry for the inconvenience caused to you.

In order to raise this to our team, I would require your contact number.

Request you to share the same at [protected]@futuregroup.in at the earliest so that our team can connect with you.

Regards,
Priya
Future Group.

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Comments

knowledge sharing

from Delhi, Delhi

Sep 7, 2018

I had parches mobile through big bazaar through Mr deepak sinha([protected])on 15 august 2018 mahabachat offer from Ujjain cosmos moll i had paid amount of this product. This product will deliver 7 to 8 day from perches but at present this is not deliver till today 07/09/2018.