Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — non delivery of grocery items

tkg1205

from Jamshedpur, Jharkhand

Address:

831001

I have placed an order for 4 items of value rs 1101.00 during mahalla bachaat launched during 9th aug to 15th aug 2018 by future retail
Still today the item has not been delivered, however i have follow-up the issue regularly,
Order no : bbmb[protected]

Please help me by resolving the issue

Thanking you

T k ghosh
Mobile no [protected]
Sakci, jamshedpur
831001

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Oct 6, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Sep 04, 2018

Updated by tkg1205 Dear sir,

I have placed online order (Four item) of rs: 1101.00 (Ref no: bbmb[protected] during maha bachat offer launched by future retail (Big bazaar) during 9th aug to 15 ht august 2018.
Till date they have failed to deliver the items, however i have regularly following up for the status of delivery, they are giving false date

Please look in to the matter and resolve the issue

Thanks
T k ghosh
Mobile no : [protected]
Sakchi, jamshedpur

Verified Support

Sep 05, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Gosh,

Sincere apologies for this experience.

I have forwarded your issue with the concerned team and they will contact you at the earliest.

Kindly write at [protected]@futuregroup.in with for any future assistance.

Regards,
Priya
Future Group