Big Bazaar / Futurebazaar / Future Retail / Hometown — Non refund of amount in profit club card No.[protected] (RS.7000) & [protected] ( RS.11000)

Address:

Big Bazaar - Share with us Knowledge House, Shyam Nagar, Jogeshwari East, Mumbai - 400060

Dear Sir,
I am customer of big bazar since last few years and holder of profit club card no:- [protected] & [protected].
I am not able to use my profit club card as big bazar store was closed at Chandrapur due to big bazaar merger with reliance.
Hence i requested him to refund my money. When i visit store ( Big bazar chandrapur- Maharastra ) .They said to email at "[protected]@bigbazaar.com" regarding refund of money and assure refund will be process within 3 to 4 days .Hence on Dt 22.04.2022 i made request email to them . But till date no reply received from them Now email is also get automatically rejected.
No staff is now available at store to help .Plz help me.

Thanks and regards,
Jitendra Patil
My contact no :- [protected], [protected].