[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — not accepting valid coupons in central | |||
I have en cashed 5000/- worth of central coupons, but when i bought a casio watch from central store in nagpur, the store told me that the coupons would not be accepted as the billing for the casio store is different and does not fall under casio. Now does central (Punam mall, opposite alankar theater, khasra no 91, vip road, ramdaspeth, nagpur, maharashtra) expect a customer to first ask every store they visit about the billing vertical and choose what they want to buy?? In the coupons, it is clearly written that the coupons are accepted in all the central stores, and the casio outlet was definitely inside the central store!!! The central manager mr. Praful was very un co-operative and did nothing to help, just kept saying, there is nothing that can be done. I had other stores to choose from and i chose central and now i have to buy stuff that i don't need worth 5000/-, just because the coupons cant be returned!!! Please help!!! Amogh garde [protected] Was this information helpful? | |||
Sep 24, 2017 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Aug 10, 2017 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Amogh, We sincerely apologize for the experience you had. Please be assured that I've raised this with the concerned team and they will connect with you soon. Kindly write at [protected]@futuregroup.in with your reference id 10488 for future correspondence. Regards, Priya Future Group | |||
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