Big Bazaar / Futurebazaar / Future Retail / Hometown — not get the free goods after purchase in offer period

Address:

Visakhapatnam, Andhra Pradesh, 530046

On dated 26/01/19 i purchased a clean mate disinfectant solution with billing amount of 320 however there is an offer of buy one get one free after getting confirmation from concern executive i take one bottle of floor cleaner of 2 ltrs. But the bill i given was 320. Moreover neither they gave me 1 bottle free or deduct the amount of 1 bottle. After communicating with customer care the # fellow is telling me that come with bill we will search in camera and further steps shall be taken.
I came to vizag for 2 days and returned back to native which is 200 km from vizag.
This type of cheating is not acceptable.
Tr 6078
Check 436084
Till no 39
Billed by balkans safar
Tax invoice no [protected]