[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Not issuing credit note against returned goods

Address:	110067
Website:	Coustomer care behaviour

I visited big bazar store situated at inderlok metro station on 7th aig 2016 and purchase two trousers. Size was 32 but both were from different brands. I tried them at shop and i thought both are good for me. But when i tried at home i found that one piece was good but another was loss for me. I found that evan both size were 32 but one was one inch loss. May be because bith were from different brands. So i went to store today i.e. 11th aug 2016 and told them my problem. But Coustomer care service told me to buy some other thing with same price. I tried some other options but didn't find comfortable for me. Even tried same brand with 30 size which was also not comfortable for me. So i requested them to issue credit note so i can buy some other thing some other day. But they denied and insisted me to buy something today itself. Why? When i asked them then they told me if you are returning anything then u should take us how it is not fit for you. Why should i do that. There was no term and conditions written for returning goods to store like that. I showd them conditions written back side of bill provided to me. But again they start arguing me. So i frustrated and left my cloths at Coustomer care counter at left the store. Even this incident they didn't realized anything and not reacting. Its not about price of goods its about policy of store. When policy says that against returned goods you can buy something with same price ir we issue credit note for same so u can buy something else some other day. For this unnecessary harrasment stores like that should get penelised.