[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — not received the promised offer gift by big bazaar-vashi, navi mumbai | |||||
Dear hr, This mail is regarding the complaint for not receiving the promised gift by big bazaar vashi navi mumbai. On 26th jan 2018, an offer was their on big bazar that "if we do shopping for rs. 7000 worth, and we pay 299 rupees more, we will receive a mixer grinder". Its been 6 months, in spite of lodging the compliants several times, no action is been yet taken. Request you to kindly do the needful as soon as possible. Big bazaar should not chear their customers in this manner, if tehy are promising something, it is their responsibility and duty to fulfill it from their end only. I hope i will receive an immediate action on my complaint and will receive my gift soon. Was this information helpful? | |||||
Jul 26, 2018 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Jun 25, 2018 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Sonal, Sincere apologies for the experience you had. Request you to share your contact number at [protected]@futuregroup.in so that I can raise this issue with our team. Regards, Priya Future Group | |||||
 1 Comment | |||||
Comments
On republic day, 26/1/18, big bazaar given an offer AD in newspaper that if you purchase anything more than Rs-7000, you will receive a mixer grinder by only paying rs.299/- . But in spite of multiple complaints and calls, the sales people always say that the stock is empty, once we will receive the stock we will provide you. But nothing has happened today. Now they have even stopped calling also. I am very upset with the kind of their gesture.It was my first experience with bigbazaar and i was very excited about it, but I think after this very bas service, i will not even visit and and will also never recommend anyone for the same.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
49%
Complaints
3868
Pending
0
Resolved
1795
+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083