[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — offer coupons on friendship day

Address:Nagpur, Maharashtra

Hello,
Here is my complaint against coupens which offered by nagpur central mall online filling for friendship day offer, which was filled by me for my elder brother and bhabhi which we received coupens message in our mobile which should be redime with in day offered (4&5 of august 2018)

As i went to purchase central mall for purchase after purchasing at billing counter refuse to redime coupens code because they were telling that person coupen issued for mobile to be present physically at billing counter to redime offer. As in offer they have clearly mentioned unconditional offer then why they applied condition after wasting of our time. I

And rude behaviour of store in charge mr. Padmaraja kutty with me on telephoanic discussion.
Here is the coupnes detail received via message

Central friends circle alert! Redeem your rs200 unconditional voucher at central.

Coupen 1 :- use code[protected] valid onl

Central friends circle alert! Redeem your rs200 unconditional voucher at central.

Coupen2 :- use code[protected] valid only for today & tomorrow!
Don't miss it! Tnc

Store in charge mr. Padmaraja kutty mobile no - [protected]

Lastly looking forward for justice

Thanks & regards,
Vineet saraogi
+2 photos
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Oct 2, 2018
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Vineet,

Extremely sorry for the experience you had to confront at our store.

Request you to share your contact number at [protected]@futuregroup.in so that I can take this up with the concerned team.

Kindly share the same at the earliest.

Regards,
Priya
Future Group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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