[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — outrageous behaviour of the staff

Address:

kolkata, Kolkata, West Bengal, 700091

The staff has full goonda gardi, even their spouse they think they have all sorts of rights being staff. This lady staff was getting her bag billed from the cash counter operating for food. The issue was not getting billed, the issue was she accompanied by her husband, the manager and the cashier were chit chatting and taking their own sweet time with customer waiting in the queue. The question is customers are not allowed to use counters for general billing... Like you cannot bill grocery at the clothes counter if you do not have any clothes to purchase, you cannot bill clothes or grocery at food counter if you are not purchasing food items... But the staff has the privilege to bill at any counter with customers kept waiting in line. Why should the staff do purchase on their working hours, on top of that they have the audacity to tell the customer that we can bill anywhere anytime. This is terrible and feel this sort if rowdism should not be supported in system. Would want the lady, the manager who was the main person behind this and the cashier to know about customer service. I am sure big bazaar won't be affected me not being their customer, but no issues i have other better options.