Big Bazaar / Futurebazaar / Future Retail / Hometown — Paid amount not refunded

Address:

Kalpana Heights Trivandrum- Pattom, Junction, near St Mary's School, Kesavadasapuram, Thiruvananthapuram, Kerala 695004

Sir I took a membership card (Profit Card) from Big Bazar on[protected] paid 10000 Rs. Within a few weeks the store has been closed without any information. When I went to the store the security person told me the stock clearance is going on next week the store will open. After that I came to know that the store has been closed forever. I called customer service and they told me to send my copy of ID, copy of membership card and cancelled cheque leaf and the amount will be credited within 24 hours to my account. I didn't receive the money till now. After that I sent a letter to customer care. They sent me the reference number: BB[protected] and they will check and update you within the next 30 days. Kindly help me to get this money as soon as possible and I need compensation. Also please, these people cheated me. Kind Regards Sajeev SS