Big Bazaar / Futurebazaar / Future Retail / Hometown — Payment made successfully, order cancelled successfully but the money not credited back to my account once order cancelled success

Address:

No 446, Jhansi Lakshmi Bai Road, Chamaraj Puram, Mysore, Karanataka - 570004

I tried placing order via Future pay app. I have made my payment successfully via net banking on 12th August 2021 and money got debited from my account. Still the order status was pending.
After some time the order got cancelled successfully on the same day. But the money is not credited back to my account it's already 8 days over. Please let me know when do I get money credited back to my account.