[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — payment refund issue

Address:600018

I have purchased t shirt in big bazaar chennai t-nagar branch. While paying through the upi its shows payment pending. The same day after sometimes i have paid from my another card. So i asked discussed with customer support in that branch regarding the pending payment, they told that once its credit in my account will refund or else you can purchase something for that amount. After few days in my transaction its showing debit success message. So after few days will meet the customer support and showed them that transaction debited message. But still now they didn't give me a proper answer for that.

I have attached the transaction success screenshot

Its actually very worst experience in my shopping life.

I hope you that resolve my problem asap
+1 photos
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Oct 29, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Dilip,

I am concerned to note this. Please share your Contact Number and the complete Bill Copy at [protected]@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya
Future Group
Complaint comments 

Comments

I lost my bill. Actually this is my 2 t shirt price (755.38) which i have missed in bigbazaar. After that taken 3 t-shirt the cost is 1, 278.38. This amount i have paid from my another credit card
Dilipdesigner's [Complaint's author] reply, Sep 24, 2019
Contact Number : 9677659728

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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