Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — price charged more than the mrp of the product.

Vickykataria

from Mumbai, Maharashtra

Address:

400706

On 06/06/2018, I purchased certain products at Big Bazaar, Seawood Grand Central Mall, Navi Mumbai.
One of the product that I purchased was overcharged. The MRP depicted Rs. 55/- but the bill showed price of Rs. 60/-. The product name is Gillete Razor Venus, which is available in Market for Rs. 55/- only. I paid 60/- for the same product. Please look into this matter, as number of people would have purchased this product from the Big Bazaar and all of them would have been charged in excess of Rs. 5/-.
I tried to speak to them and they said it is a system error and would refund my Rs. 5/-.
Now i have to waist my petrol and time for getting my refund which is Rs. 5/- only.
Kindly solve my issue.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jul 20, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Vicky,

Extremely sorry for this experience.

Please share your contact number at [protected]@futuregroup.in so that I can raise this matter to our team.

Regards,
Priya
Future Group

Related Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews

View all 3868 Big Bazaar / FutureBazaar / Future Retail / HomeTown Reviews

Comments

Srinu All

from Bhimavaram, Andhra Pradesh

Hello,

[protected],

I had activated DND for my mobile still am receiving messages from big bazaar please stop sending ...

Sample

Last 2 Days! Get Tasty Treat Products worth Rs.200 FREE on Shopping of Rs.[protected]@ Big Bazaar

Code[protected]| bit.ly/2HIk6J0

T&C-Till 17 June. Ignore i[censored]sed

Thanks