Big Bazaar / Futurebazaar / Future Retail / Hometown — Profit Club Card Reimbursement delay

Since almost all the Big bazaar stores are closed since 26th Feb, 2022. I am having balance in my Profit Club Card No. [protected], I applied for reimbursement of my Profit Club Card at Esplanade, J.L. Nehru Road Bigbazaar stores dated 07/05/22. The reimbursement is still awaited as already more than 1 month is over.
Please reimburse my available balance approx 7083/- applied for reimbursement dated 07/05/22