[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — Received wrong product (King size bed) from hometown (Central mall, bangalore) | |||
We have ordered for a fully hydraulic king size bed from home town on 28th may 2017, but they delivered a non hydraulic magna king size bed which we have observed during assembling. When we reached the store immediately, they accepted that it is their mistake but not ready to replace the bed immediately (Wait for 45 days more) unless we repay the remaining difference amount or to wait for 45 days more to repay the amount back for which we are not ready. Employee is not ready to give branch manager contact number as well. This is the worst experience we had with hometown for which we are completely humiliated. Was this information helpful? | |||
Jul 23, 2017 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Jun 22, 2017 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer, Sincere apologies. Kindly write at [protected]@futuregroup.in with your contact number and store details. I will take it up with the concerned team, they shall do the needful at the earliest. Regards, Priya Future Group | |||
 2 Comments | |||
Comments
Big Bazaar repeatedly annoying with their constant messages regarding offers.
Just need to get rid of these messages. THEIR DEALZ NO MESSAGING SERVICE TO STOP THE SAME IS NOT WORKING.
This has became a headache for me.
kindly look into this matter.
Just need to get rid of these messages. THEIR DEALZ NO MESSAGING SERVICE TO STOP THE SAME IS NOT WORKING.
This has became a headache for me.
kindly look into this matter.
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Regret the inconvenience caused. Kindly share your contact number and the store details at [email protected] so that I can take it up with the team.
Regards,
Priya
Future Group