[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Refund Discrepancy

Address:

Sealdah Commercial Complex, Near Seladah Flyover, 1, Beliaghata Main Rd, Kolkata, West Bengal 700014

On the 2nd of May, 2021, I had ordered items worth 1481 INR. The order was received on the 3rd of May, 2021, without the addition of 4 items. My order number is #[protected]. The total amount that is meant to be refunded is 506.50 INR.

However, it has been 3 days since the order. I have not received my refund. Nor had it been initiated by the fraud company. I have emailed them, twice. I have to call the provided number [protected] multiple times but the line constantly shows them as busy i.e. they do not bother to pick up the calls of the customer. The order itself is shown to be In-transit, which is not true, as i have received a bulk of my order.

I want my refund back.