[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — Refund for product which I am not happy with | |||||
Hi Team, I have bought American tourister trolley for Rs 6060 and my family is not happy with it and I would like to return the product in same condition with all tags intact. I have called Customer care and they don't have option to refund instead they provide vouchers of same worth with 30 days validity which is useless for customers. This nothing but killing the customer rights and forcing them to buy other products which will not be a likely option. Not all will have the need to buy something in a month, you should have option to refund the amount of the product is returned with in 5 days. Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Mar 16, 2017 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer, Apologies about this. Pls write at [protected]@futuregroup.in with your contact number and exact store details. Will take it up. Regards, Priya Future Group | |||||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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