Big Bazaar / Futurebazaar / Future Retail / Hometown — Refund from profit club card of big bazaar

I have bought a profit club card of big bazar having following details :-
1. Big Bazar Profit Club Card.
2. card no. [protected]
3. amount paid Rs. 10000/
4 call center no was [protected]
after closing of big bazar stores they are not responding their contacxt nos and email id for response have blocked reliance have taken over the big bazar stores they also denying to pay back amount to customers.

address was :-
Future Retail Limited
Regd. office : Knowledge House shyam Nagar Off Jogeshwari - Vikhroli Link Road, Jogeshwari (East) Mumbai 400060 India.

my address :
brijesh kumar mishra.
[protected]@gmail.com
phone. no. [protected]
m-702 second floor prinston floors mayfield garden near windsor international school sector 51 Gurugram Haryana 122018