[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — regarding extra usage of my debit card.

Address:Udupi, Karnataka, 576104

I have purchased some items in bigbazar, and they have used my debit card 3 times saying some network error and they told amount will be refunded. But after 4 days i go nobody is ready to do that and they told its my responsibility to sort out with bank. They want me to go to bank and see to it. Seller name: chetan, big bazar, udupi branch. My question is why should i spend extra money and go to bank in manipal if that is no problem from my side??
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Sep 24, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Aug 24, 2017
Updated by ramya kadiyala
I want some action to be taken against him
Verified Support
Aug 24, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Ms. Ramya,

We are sorry for the inconvenience caused to you.

Please share your contact number and the exact store details at [protected]@futuregroup.in.

Will surely take it up with the concerned team.

Regards,
Priya
Future Group
Complaint comments 

Comments

I purchased for rs 6000 in big bazaar Tiruppur on 13th Aug 2017. I was asked to install future pay app as I was eligible for 1500 cash back. The same is not added to my wallet.
Dear Madhumitha,

Please share your contact number and store details at [email protected] so that I can take it up with the team.

Regards,
Priya
Future Group
Big Bazaar Noida Mall of India is running a planned racket of duplicate billing of items. Please double checks your bills before leaving otherwise they will make you return to the store before addressing the complaint.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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