Big Bazaar / Futurebazaar / Future Retail / Hometown — return of prestige roti maker prm 1.0

Address:

Kolkata, West Bengal, 700039

I purchased a prestige roti maker prm 1.0 on 7 july 2017 from big bazar (Future retail ltd) lake mall, rash behari avenue 700029 (Receipt number[protected]) cash memo no. 0068874).

I am a senior citizen. I wish to return it as i consider that i cannot use it properly. The body of the roti maker is becoming so hot that any part of it, if it comes in contact with parts of human body, can burn it awfully. It is in original packet.

I contacted the customer care at the shopping mall on 21 july 2017 but they have refused to take return. Amazon, big basket etc take return of the products purchased easily. I request bigbazar to take return of the roti maker with out further delay.