[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — return or replacement help.

Address:Gurgaon, Haryana, 122002
Website:Www.Bigbazzar.com

Hi,
My name is sourabh kumar. Today 26/jan/2018 i buyed few items from big bazzar store for ₹3874 at the counter due to a massive crowd because of republic day, after the billing was done and i payed for all items including the bag (Big bazzar bag) the staff at the end of counter was the one who kept all my products in the bag but he didn't put the socks in my bag. I left the store after shopping without checking the bag (As i thought the staff would keep everything because he is the one who is specially assigned for the above work.)
The socks was a packet of 249₹ only. I know its not a big amount but yes it is a matter of concern for a brand like you and for common people like us. And it is very convenient for me to come to the store again with the bill for the refund or whatsoever.
Any help (Refund, collection of socks from store) from you people will be appreciated.
Hope you'll contact and help me soon.
My details:-
Mob; [protected] (Sourabh)
[protected] (Given in store)
Tax invoice no.- [protected]

Thankyou.
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Mar 4, 2018
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Customer,

We are extremely sorry for the inconvenience caused to you at our store.

Please be assured that I have forwarded this issue with the concerned team and they will connect with you at the earliest.

Regards,
Priya
Future Group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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