[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — staff behavior very rude

Address:411041
Website:Big Bazaar Pune

Please (In big bazaar branch at pune abhiruchi mall sinhagad rd-pincode411041) note reputed brand like lipton tea appoint such a pathetic staff who do not have any communication skills or behavioral aspects to deal with customers, i met such unpolite arogant fighter very pathetic lady who has caused me mental harassment in abhiruchi mall - sinhagad rd pune 411041 big bazzar section... Some action should be taken against such staff this lady i kept asking her name nobody told me her name but i only know lady with dark complexion little fat bad dark pink makeup on lips and eyes fought with me her attitude towards me was very rude... I have reported incidence to the floor managers regarding unhygienic toilets, i had gone for shopping but when i returned home i have fallen sick during this festive season and reason is bad words used my this lady.. Can somebody address this issue compensate the torture to me and my 3 year old child... How such untrained pathetic staff appointed in the mall... Staff in the mall need to be trained on communication skills and behavioral skills with customers... The think they are the owners of the mall and they dont need customers its customers who want their services... Let me explain that i have never ever seen such bad staff in any other mall if such staff will not be appointed in any of mumbai lifestyle hypercity or infinity mall or dmart... May be less educated/experience or proper background verification can be one of the reasons... I need action against this issue on top priority also i would definitely file case in consumer court for this incidence because i have suffered mental harassment and fallen badly sick...
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Nov 15, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Ms. Namrata,

Extremely sorry for the experience you had at our store. Request you to write to us at [protected]@futuregroup.in with your mobile number so that I can escalate this with the concerned team.

Regards
Priya
Future Group
Complaint comments 

Comments

I bought a duffle bag of skybags with trolly on 15/10/2017, but now my family rejected the design of bag. I want to return it. Is it possible? In how many days we can return it?
Dear Customer,

Requesting you to share your contact number and the exact store details at [email protected] so that I can forward it to the concerned team.

Regards,
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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