Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — top bought from fab

Deepika Chitkara

from Bengaluru, Karnataka

Apr 11, 2018

Address: Bangalore, Karnataka

Website: www.bigbazaar.com

I had purchased a few garments from big bazaar fab on april 1st. I forgot to take the bill after punching as it was very crowded. The top got shrunk after the 1st wash, and is of no use now. Fbb refuses to replace it, saying you lost the bill. However, it's bought from them, i know the time and have transaction message. Why would it not be possible to create another bill and replace.

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May 23, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Deepika,

Sorry for the inconvenience caused to you. Request you to share your contact number and exact store details at [protected]@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya
Future Group